by Terry Nawrot | Aug 12, 2021 | Article
Make the Most of Lost Customers A lost deal occurs when a client decides to no longer continue using your product or service. A closed-lost deal occurs when a prospect decides you are not a fit for them. While losing a customer may sting, there is a way you can make...
by Terry Nawrot | Jul 13, 2021 | Article
Today’s organizational leaders know that empathy is not a soft skill; it is the key to a thriving workplace. When adding empathy to your day-to-day interactions, managers can experience more motivated and productive employees and achieve a better understanding of the...
by Terry Nawrot | Jun 28, 2021 | Article
Insightpath’s Guide to Market Research If you’ve ever wondered what makes an organization successful, look no further than market research. Companies that have a clear idea of who their target audience is and how their product or service helps those people are sure to...
by Terry Nawrot | Jun 17, 2021 | Article
After living through a pandemic, it’s safe to say we’re all familiar with stress. Stress happens naturally in the workplace as employees face new pressures and strive to do their best. Organization leaders need to be aware of signs of burnout, stress, and overall...
by Terry Nawrot | Apr 30, 2021 | Article
Last month, Insightpath CEO, Terry Nawrot and riplEFX CEO, Christine Smith discussed how to overcome fears about networking during their Networking Success Power Hour. While networking may not be everyone’s favorite activity, it is a necessity for people in any...
by Terry Nawrot | Mar 29, 2021 | Article
Receiving negative feedback from a customer is never fun. Whether it’s submitted online or heard during a check-in call, negative feedback can feel like a gut punch. However, once you get past the initial sting, negative feedback can be used to move your business...
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